TERMS AND CONDITIONS

Adaptive Aging Solutions, LLC — Terms and Conditions

Effective Date: February 27, 2026

These Terms and Conditions (the "Agreement") constitute a legally binding contract between you (the "Client") and Adaptive Aging Solutions, LLC, a Texas registered limited liability company ("Company," "we," "us," or "our"), regarding your access to and use of our website, services, and digital products. By accessing our website or purchasing any service or product, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree, do not use our services.

1. Nature of Services — Educational Purpose

All services, consultations, digital products, and resources provided by Adaptive Aging Solutions, LLC are strictly educational and informational in nature. Nothing provided by the Company constitutes occupational therapy, physical therapy, medical advice, clinical assessment, diagnosis, or treatment of any kind. No client-therapist or client-provider relationship of a clinical or therapeutic nature is established through use of our services.

Recommendations and information shared during consultations or through our digital products are intended as general educational guidance only and are not tailored to any individual's specific medical condition, physical limitation, or clinical need. Clients are strongly encouraged to consult with their licensed physician, occupational therapist, physical therapist, or other qualified healthcare professional before implementing any home modifications, adaptive strategies, or recommendations discussed through our services.

2. Eligibility

Our services are available to legal adults only. By accessing our website, booking a session, or purchasing any product, you confirm that you are at least 18 years of age. The Company reserves the right to refuse service to anyone who does not meet this requirement.

3. Session Delivery

The Home Safety Strategy Session and Home Safety Follow-Up Session are delivered via video call only. Sessions are not recorded by Adaptive Aging Solutions, LLC. Clients are responsible for ensuring they have access to a compatible device, a stable internet connection, and a private environment for their session. The Company is not responsible for client-side technical difficulties. Please refer to our Refund and Cancellation Policy for details regarding technical issues on the client side.

4. Geographic Availability

Our educational consultation services are offered virtually to clients located in the United States. It is the client's sole responsibility to confirm that accessing educational consulting services is permitted under applicable laws in their state or jurisdiction. Services are not available where prohibited by law.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Adaptive Aging Solutions, LLC, its owner, officers, employees, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or related to your use of our services or digital products, including but not limited to personal injury, property damage, loss of data, or financial loss resulting from the implementation of any information or recommendations provided.

Clients acknowledge that participation in any consultation and implementation of any guidance discussed is entirely voluntary and undertaken at their own discretion and risk. The Company's total liability to any client for any claim arising under this Agreement shall not exceed the amount paid by that client for the specific service giving rise to the claim.

6. Refund and Cancellation Policy

All bookings and purchases are subject to the Adaptive Aging Solutions, LLC Refund and Cancellation Policy, which is incorporated into this Agreement by reference and available in full at adaptiveaging.solutions (click link). By completing a booking or purchase, you confirm that you have read and agree to the Refund and Cancellation Policy in its entirety.

Digital products — including all downloadable guides, toolkits, and eBooks — are non-refundable upon purchase.

7. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement or the services provided by Adaptive Aging Solutions, LLC, the parties agree to first attempt resolution through good-faith negotiation. If negotiation does not resolve the dispute within 30 days, the parties agree to submit the matter to non-binding mediation before a mutually agreed-upon mediator in the State of Texas prior to initiating any litigation.

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any legal proceedings not resolved through mediation shall be brought exclusively in the state or federal courts located in Texas, and both parties consent to the jurisdiction of such courts.

8. Intellectual Property

All content created and provided by Adaptive Aging Solutions, LLC — including but not limited to digital guides, toolkits, eBooks, consultation materials, website content, and educational resources — is the sole intellectual property of Adaptive Aging Solutions, LLC and is protected by applicable copyright law. Unauthorized reproduction, redistribution, resale, or commercial use of any materials is strictly prohibited without prior written consent from the Company.

Digital products are licensed for personal, non-commercial use by the purchasing client only.

9. Affiliate Disclosure

Adaptive Aging Solutions, LLC participates in affiliate marketing programs, including the Amazon Associates Program. When you click on an affiliate link on our website and make a qualifying purchase, we may earn a small commission at no additional cost to you. Affiliate relationships do not influence our educational content or recommendations. A full Affiliate Disclosure is maintained as a standalone page on our website in accordance with FTC requirements.

10. Modification of Terms

Adaptive Aging Solutions, LLC reserves the right to modify or update this Agreement at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website or services following any modification constitutes your acceptance of the revised Agreement. We encourage you to review this page periodically.

11. Severability

If any provision of this Agreement is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

12. Entire Agreement

This Agreement, together with the Refund and Cancellation Policy and Service Disclaimer, constitutes the entire agreement between you and Adaptive Aging Solutions, LLC with respect to your use of our services and supersedes all prior communications, representations, or agreements on the same subject.

For questions regarding these Terms and Conditions, contact us at [email protected].

Adaptive Aging Solutions, LLC — Texas Registered Limited Liability Company

ADAPTIVE AGING SOLUTIONS, LLC

Privacy Policy

Effective Date: February 27, 2026

Adaptive Aging Solutions, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and what rights you have regarding your data.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly: Name, email address, and any other information you voluntarily submit when booking a consultation, completing an intake form, purchasing a digital product, or subscribing to our email list.

Payment information: Payment transactions are processed through secure third-party payment processors. Adaptive Aging Solutions, LLC does not collect, store, or have access to your full payment card details.

Session-related information: Notes taken by the Company during or following a consultation session for the purpose of service delivery. See Section 5 for retention details.

Website and analytics data: We collect non-personally identifiable data regarding how visitors interact with our website through Squarespace's built-in analytics and Google Analytics. This may include pages visited, time spent on site, browser type, and general geographic location.

2. How We Use Your Information

We use the information we collect to:

  • Deliver consultation services and digital products you have purchased

  • Send booking confirmations, intake forms, and session-related communications

  • Send email newsletters, educational content, and promotional communications to subscribers (you may opt out at any time)

  • Improve our website functionality and user experience

  • Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Email Marketing

If you subscribe to our email list or opt in at the time of purchase, you may receive educational content, resources, and promotional communications from Adaptive Aging Solutions, LLC. You may unsubscribe at any time by clicking the "unsubscribe" link in any email. Our email marketing platform may change as our business grows — when it does, this policy will be updated to reflect the platform in use and its data practices.

4. Affiliate Links and Third-Party Sites

Our website may contain affiliate links, including links through the Amazon Associates Program. Clicking these links and making a purchase may result in the Company earning a commission. Third-party sites — including Amazon — have their own privacy policies, which we encourage you to review. Adaptive Aging Solutions, LLC is not responsible for the privacy practices of any third-party website.

Our website may also contain links to external resources. We are not responsible for the content or privacy practices of those sites.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Data typeRetention periodClient contact informationDuration of relationship + 2 yearsSession notes2 years from session date, then securely deletedIntake form submissions2 years from session date, then securely deletedEmail subscriber dataUntil unsubscribe, then promptly removedPurchase records5 years (Texas tax and business record requirements)Website analytics dataPer Google Analytics and Squarespace default settings

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include using secure, password-protected systems and limiting access to personal data to the Company owner only.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. By using our services, you acknowledge the inherent risks of transmitting information online.

In the event of a data breach that affects your personal information, we will notify affected individuals in accordance with applicable law.

7. Third-Party Sharing

Adaptive Aging Solutions, LLC does not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • With third-party service providers who assist in operating our website or delivering our services (such as payment processors, booking platforms, and email marketing platforms), solely to the extent necessary to perform those functions

  • As required by applicable law, legal process, or governmental authority

  • To protect the rights, safety, or property of the Company or others

All third-party service providers are required to handle your information in a manner consistent with this policy.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through Squarespace and Google Analytics to analyze website traffic and improve your browsing experience. Information collected through these tools is aggregated and non-personally identifiable.

You may disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.

9. Your Privacy Rights

Regardless of your location, you may contact us at any time to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal retention requirements

  • Opt out of marketing communications

California residents: Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the address below.

Other state residents: Several additional states have enacted consumer privacy laws. We are committed to honoring applicable privacy rights regardless of your state of residence. Contact us with any privacy-related requests.

10. Children's Privacy

Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided personal information to us, please contact us immediately and we will delete it promptly.

11. Changes to This Policy

Adaptive Aging Solutions, LLC reserves the right to update this Privacy Policy at any time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website or services following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

For all privacy-related inquiries or data requests, contact us at:

Adaptive Aging Solutions, LLC

[email protected]

www.adaptiveaging.solutions

Texas Registered Limited Liability Company